How can I pair my Samsung device to my account?

Follow these step-by-step instructions to pair your Samsung device to your account:

1. Open the app on your Samsung device and click on the “Settings” button.

If your device is not yet paired to your account, this screen will appear. If you already have a account, select the option “Pair this device”. If you do not have a account you can create one from your Samsung or by going to the following link:



2. Once you have selected “Pair this device”, you will be asked to enter your username.

Using the arrow buttons on your Samsung remote control, enter your username letter by letter by clicking up, down, right and left.



It is important that you enter your username exactly as it appears on the website - respecting capitals and symbols. Click on the “A/#” button on the screen to change to capital letters and symbols.

Once you have entered your username, click “Next”.


3. Finally, you will be asked to enter your password.

Enter your password and click, “Enter”



Passwords are case sensitive.


My password is too difficult to enter and I need to change it...

If you want to change your password to something simpler, click the following link and follow the instructions:  (link will open in a new window)

Once you have changed your password, you can pair your Samsung device to your account using your username and new password.

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